Customer satisfaction survey company details company name * address Email * Website contact person Name * DESIGNATION * Phone email 1. Are you satisfied with the products which you purchase from mns-groups ? Excellent Good Acceptable Poor 2. Are deliveries in accordance with our acknowledged promies? Excellent Good Acceptable Poor 3. Is the invoice and shipping paperwork correct? Excellent Good Acceptable Poor 4. Do you receive adequate and courteous support from our office staff? Excellent Good Acceptable Poor 5. Do you receive adequate, courteous and satisfactory support from our marketing personnel? Excellent Good Acceptable Poor 6. Do you receive adequate, courteous and satisfactory support from our service personnel? Excellent Good Acceptable Poor 7. Do we understand your needs and requirements correctly? Excellent Good Acceptable Poor 8. overall satisfaction? Excellent Good Acceptable Poor 9. reasons for dissatisfaction if any Nil Responce Quality Service Delivery 10. would you consider placing future orders? Yes No your SUGGESTIONS submit
